Privacy Policy
Last Updated On: 9 December 2024
Sydenham Joinery Ltd. (“we,” “our,” or “us”) are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our websites, sydenhamjoinery.co.nz and cubby.co.nz, or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you fill out our contact form, subscribe to our newsletter, or communicate with us via phone or email, we collect details such as your name, email address, phone number, and any additional information you choose to provide.
- Usage Data: We automatically collect certain information about your interaction with our websites, such as IP addresses, browser type, pages visited, and the date and time of your visit. This helps us improve our websites and services.
- Cookies: Our websites use cookies to enhance your experience and remember your preferences. You can control your cookie settings through your browser.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To Respond to Enquiries: We use your contact information to respond to your questions and provide details about our services.
- To Send Newsletters and Updates: If you subscribe to our newsletter, we use your email address to send updates, promotions, and relevant information. You can unsubscribe at any time using the link in the email.
- To Improve Our Services: Usage data helps us understand how our websites perform and make improvements based on visitor behaviour.
- For Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests from authorities.
3. Sharing Your Information
We respect your privacy and will only share your information under the following circumstances:
- With Service Providers: We may share information with trusted third-party providers who assist us in email marketing, website operations, or analytics.
- For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
4. Protecting Your Information
We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: If you believe the information we hold about you is incorrect, you have the right to request a correction.
- Unsubscribe: If you no longer wish to receive newsletters or promotional emails, you can unsubscribe using the link provided in the emails or contact us directly.
To exercise any of these rights, please contact us at info@sydenhamjoinery.co.nz.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies in your browser settings, though this may affect your experience on our sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Updates take effect immediately upon posting.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Sydenham Bespoke Joinery
Email: info@sydenhamjoinery.co.nz
Phone: (03) 379 6840
Address: 6 Dalziel Place, Woolston, Christchurch 8023, New Zealand